1. Information We Collect

We may collect personal information when you:

• Call or WhatsApp us for service booking
• Submit an enquiry through our website
• Request RO servicing, repair, AMC, or installation

The information we may collect includes:

• Name
• Phone number
• Address or service location
• Details related to your RO water purifier
• Any information you voluntarily share during communication

We do not collect sensitive personal data unless required for service delivery.

2. How We Use Your Information

The information collected is used strictly for service-related purposes, including:

• Scheduling RO service visits
• Contacting you regarding service updates
• Providing customer support
• Improving our services and customer experience

We do not use your information for unsolicited marketing without your consent.

3. Information Sharing and Disclosure

Jaipur RO Care does not sell, rent, or trade your personal information to third parties.

Your information may be shared only in the following cases:

• With service technicians for completing the requested service
• When required by law or legal authorities
• To protect our rights, safety, or property
• All shared information is limited to what is necessary for service delivery.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Access to customer data is limited to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet or mobile network is completely secure. Therefore, absolute security cannot be guaranteed.

5. Cookies and Website Usage

Our website may use basic cookies or similar technologies to improve user experience and website functionality. These cookies do not collect personal information and are used only for general performance analysis.

You can choose to disable cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may contain links to third-party websites or services. Jaipur RO Care is not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.

7. User Consent

By using our website or contacting us through phone or WhatsApp, you consent to the collection and use of your information as described in this Privacy Policy.

If you do not agree with this policy, please do not use our website or services.

8. Changes to This Privacy Policy

Jaipur RO Care reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.

We encourage users to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, you can contact us at:

Jaipur RO Care
Phone / WhatsApp: +91-9413850166
Location: Jaipur, Rajasthan